Mobile / Slots
These terms set out how your maxin288 account works — what we expect from you, what you can expect from us, and how transactions through ShopeePay or Bank Transfer are governed. Read through them before you use the account; by accessing the platform you confirm you have reviewed and accepted the conditions here.
These terms form the full agreement between you and maxin288 for any use of this platform, including account registration, deposits, withdrawals and gameplay. Access to maxin288 depends on local law and is available only where permitted in eligible regions of Indonesia. We reserve the right to update these terms when required; the current version is always shown on this page, and continued use of the account after an update means you accept the revised terms. For payment activity, these terms cover all transactions processed through ShopeePay and Bank Transfer. When you submit a deposit or withdrawal request, the amount, method and status recorded in your account transaction history represent the authoritative record. If a discrepancy appears between your e-wallet statement and your account record, raise it with support promptly using the contact path shown below. We do not guarantee access during scheduled maintenance windows, and service availability may vary by region. Nothing in these terms limits rights you hold under applicable Indonesia consumer protection law where that law applies to you. Jurisdiction for any dispute is determined by applicable local law, not by any claim we make here.
Not everything connected to your account is covered by a single policy. This section draws a clear line between what these terms govern and what sits outside them, so you know exactly where to look when a question comes up.
Creating, verifying and operating your maxin288 account is fully within scope. This includes login credentials, account details, session activity and any changes you make to your profile. Actions taken within your account are subject to these terms without exception.
All deposits and withdrawals processed through ShopeePay or Bank Transfer fall under these terms. The transaction record displayed in your account history is the reference point for any query. Third-party processing times for each payment method are not within our direct control.
Game content supplied by studios such as Habanero, CQ9 and JDB is made available through our platform. These terms govern your access to that content; they do not alter the rules of individual games, which are set by each studio and shown at the game level.
External services — including your ShopeePay wallet provider, your bank or any internet service you use to access maxin288 — operate under their own separate terms. We are not responsible for those services, and these terms do not extend to them.
Your account gives you a number of practical actions you can take at any time without contacting support first. Transaction records are accessible directly from your account dashboard after login — each entry shows the method used, the amount, the date and the current status. For deposits made via ShopeePay or Bank Transfer, the record updates once the transaction is confirmed on our side. If your account details need correcting — a registered email address, a linked phone number — navigate to the account settings section and follow the fields shown there. Do not share your login credentials; account security is your responsibility under these terms. Where a question about a transaction or a policy point cannot be resolved through the dashboard, the support paths below are available to you.
Open the transaction history section in your account dashboard to see a full log of every deposit and withdrawal, including the payment method, amount and confirmation status for ShopeePay and Bank Transfer activity.
information can be updated through the settings section. Follow the fields and verification steps shown there. Some changes may require identity confirmation before they take effect.
If something in these terms is unclear, contact our support team using the channels listed in the support section below. Include your account reference and a brief description of the question so we can respond accurately.
To close an account or request a significant change to how it operates, submit a written request through the support contact path. We will confirm receipt and advise on the steps that follow under these terms.
If a term is unclear or a transaction record does not match what you expect, the right move is to contact support directly. Bring your account reference and the relevant transaction date so the team can locate the record and respond with the correct detail.
The live chat option is accessible from within your account once you are logged in. Use this path for transaction queries, account detail questions or any point in these terms you need clarified.
For written records of a policy question or a formal account change request, email support is available. Include your account reference, the specific term you are asking about, and any relevant transaction ID from your history.
Many common queries — transaction status, deposit confirmation, account balance — are answered directly in your dashboard without needing to contact support. Check there first; the current state of every transaction is shown after login.
Data handling, account security and record retention are all governed by the commitments set out here. We hold your information to process transactions, verify your identity and maintain the transaction history visible in your dashboard. This data is not shared with third parties except where required by applicable law or where the payment processing of your ShopeePay or Bank Transfer transaction requires it.
Account records, including transaction history for ShopeePay and Bank Transfer activity, are retained for the period required under applicable Indonesia regulations. The current retention period is shown in the account data section of your dashboard settings.
We use session cookies to keep your account active while you navigate the platform. Cookie preferences can be reviewed and adjusted through your browser settings. Disabling cookies may affect account functionality and session continuity across devices.
You are responsible for keeping your login credentials secure. We will never ask for your password through chat or email. If you suspect unauthorised access to your account, contact support immediately using the live chat path and change your credentials.
To request a copy of the data we hold on your account, or to ask about changes to how it is used, submit a written request through the email support channel. We will confirm receipt and respond within the timeframe set by applicable local law.
These questions reflect what members typically ask when reviewing the terms for the first time. If something here does not cover your situation, use the support contact paths listed above.
The version on this page is always current. We update it when required and note the change here. Continued use of your account after an update confirms acceptance of the revised terms. You do not need to sign anything separately.
Yes. All deposits and withdrawals processed through ShopeePay and Bank Transfer are covered. The authoritative record for each transaction is the entry shown in your account transaction history after login, not your external e-wallet or bank statement.
Open your account dashboard and note the transaction ID, date and method. Then contact support through live chat or email with those details. We will check against the payment processor record and advise on the correct status within the support channel.
Access depends on local law and is available only in eligible regions where local regulations permit. We do not make eligibility decisions on your behalf — if you are unsure whether access is permitted in your region, review the applicable local law before using the account.
Go to the account settings section after login and follow the fields displayed there. Some changes — such as updating a registered email — require a verification step before they are applied. If the option is not visible, contact support through the email channel.
Submit a written closure request through email support with your account reference. We retain transaction records for the period required by applicable Indonesia regulations. The specific retention period for your account data is shown in the account data section of your dashboard settings.